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Your employees are your greatest asset. Find out what they are thinking.


What is the NTCA Employee Pulse Survey?

Smart business leaders know that a company's employees are one of the major factors impacting marketplace success. The NTCA Employee Pulse Survey gives employers an opportunity to find out from their employees their opinions, goals, and their satisfaction level with the company. The goal of the study is to provide leaders a "pulse" on their team and what will give the best return in regard to employee productivity, company performance and competitiveness.

With a typical response rate of over 75%, this comprehensive study is a powerful way to get a feel for your organization and what levers you can pull to improve your company’s culture and competitiveness. Participating companies will also gain access to benchmarking data, allowing them to compare their findings with peer NTCA members from across the country.

What will I gain?

NTCA’s Employee Pulse Survey is a comprehensive study illuminating topics to improve your business:

  • Discover your company’s top risks according to what your employees are saying
  • Find out what’s working and where you have opportunity to improve.
  • Gain employee ideas on how to improve customer experience
  • Learn what changes will most positively impact your company
  • Get a pulse from employees regarding benefits, supervision, compensation, training/development, and work environment
  • Learn about workplace satisfaction and the likelihood of your employees recommending your company
  • Receive communication feedback and ratings (internal/external)

What does a study include?

When you register for a standard NTCA Employee Pulse Survey you will receive a full research package including:

  • Online, anonymous employee questionnaire
  • Full management of anonymous data collection
  • One final presentation to your company, upper management, and/or board
  • Support and analysis from a state-of-the-art research team specializing in your industry

How do I get started?

Contact Barbara Ritter at or 703-351-2061.