font size Increase font size  Decrease font size

Call Completion 

More information about NTCA's advocacy issues can be found in the
Federal Filings and Press Releases.


In an effort to educate consumers, NTCA released several educational pieces regarding the ongoing call completion epidemic that are available for association members to share with their customers. The below a video and an infographic explain the issue. 
Share the video and infographic in your customer newsletter, post the resources on your website Facebook, Twitter and LinkedIn. 

View a large version of the image.


Latest News

What to Do if You’re Having Trouble With Your Phone Service 

FCC consumer information page on call completion

FCC form for consumer complaint regarding call completion issues 

Carrier complaints regarding call completion issues can be sent to

Sample Call Completion Carrier Complaint

ATIS NGIIF Contact Directories
Members only, please log in to access 

Call Completion, MOBILE NOW, Small Business Legislation Alive Again
Washington Report, January 26, 2017

NTCA Advises FCC Not to Let Technology Transition Compromise Call Quality
Washington Report, January 5, 2017